SHIPPING POLICY :
At Kryptonite Microsystems (kryptonitemicrosystems.com), we understand the paramount importance of ensuring that your purchased product(s) reach you in impeccable condition and within the stipulated timeframe. To achieve this, we have established a vast network of reliable couriers and logistics partners who are committed to delivering your product(s) as swiftly as possible. Upon placing your order, the product(s) will be dispatched within 48 hours, and you can expect to receive your shipment within 3-5 working days (with a maximum of 15 days in exceptional cases) from the date of dispatch. Please note that, while we strive to ensure timely deliveries, we cannot be held responsible for shipment delays arising from unforeseen circumstances such as state emergencies, wars, strikes, government orders, or other uncontrollable events. For certain products, our partnered brands may directly handle the shipping process to expedite delivery to customers. Rest assured, we will keep you informed by providing the Tracking URL and AWB No. as soon as the tracking information is generated, ensuring you can easily track your order’s progress. It is essential to acknowledge that we retain the right to cancel an order and process refunds under various conditions, including instances of stock unavailability, technical glitches on the website, or non-serviceable pin codes. We assure you that such decisions will be made with utmost fairness and transparency. Your satisfaction is our priority, and we remain committed to providing you with a seamless and enjoyable shopping experience. Should you have any queries or concerns regarding your order or the shipping process, our dedicated customer support team is always available to assist you. Mail: firstname.lastname@example.org Whatsapp/call: 8758005544
RETURN/REFUND POLICY :
- If the product is available in stock then it will be dispatched immediately to the buyer as a replacement for a previously received faulty /damaged product or else the refund will be issued. This process may take up to seven to ten working days.
- Return will be accepted only if the product/part of an order is delivered in damaged condition or the wrong/defective product has been delivered. We will entertain the request only if the complaint has been raised within three days from the product is received. In case if the product is in working condition and not returned to us then the refund/replacement will not be issued.
- The refund will be issued in the same payment method and to the account from which payment was made to place the order. In case of Bank transfer and cash of delivery, the refund will be deposited in the bank account of the buyer itself. It takes 7 to 10 working days for the transaction to reflect in your account.
Limitation of Liability:
Kryptonite Microsystems does not accept liability for products not being available for use, for corrupted or lost data/software. Kryptonite Microsystems will not be liable for lost profits, physical injury, loss of business or other special, indirect or punitive damages, even if informed of the possibility of such damages, or for any claim by a third party. You agree that for any liability related to the purchase of products or services, Kryptonite Microsystems is not responsible for any amount of damages above the original amount of money you paid for the purchase.
Kryptonite Microsystems is committed to safeguarding your privacy. Your collected data or information is to process the order precisely and hassle-free after-sale services. All your information is encrypted and we don’t sell data to any third party.
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